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Calls to numbers on a specific franchise listing will be routed to that franchise. Calls to any general helpline (non-franchise specific numbers) could be forwarded a franchise or business consultant. Calls are routed based on availability and geographic location.
The Franchises.com helpline is free, private, and confidential. There is no obligation to purchase a franchise. In some cases, Franchises.com could charge a small cost per call, to a franchise or business consultant, or a paid advertiser, this allows Franchises.com to offer free resources and information to those searching its site(s). By calling the free hotline you agree to the terms of use. Franchises.com does not receive any commission or fee based on the purchase of a franchise.